FINRA Securities Helpline for Seniors – HELPS™

FINRA Securities Helpline for Seniors – HELPS™

A toll-free number that senior investors can call to get assistance from FINRA or raise concerns about issues with brokerage accounts and investments.

Call 844-57-HELPS (844-574-3577)
Monday – Friday
9 a.m. – 5 p.m. Eastern Time
Are you a senior investor with questions about your brokerage account statement or an investment in a brokerage account?  Are you concerned that your account may have been mishandled by a broker? To help you with these and other investment-related questions, FINRA provides the Securities Helpline for SeniorsTM.

Why Should You Call? Who Should Call? What Can You Expect?
  • To better understand how to review your investment portfolio or account statements;
  • To raise concerns about the handling of a brokerage account; and
  • To get information about investor tools and resources from FINRA, including BrokerCheck.®
  • Seniors who have questions or concerns about their investment accounts.
  • During business hours, a FINRA staff member will answer your call and address your questions.
  • If your concerns are not resolved during that call, he or she will call you back or refer you to another regulator or agency for help.

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