State of California Live Help: Request a Chat!

State of California Live Help Live Help. Ask an online operator.

Request a Chat!

Live Help is a service that allows you to ask a operator to   help you find information that is available at a website. The   operator will direct you to the appropriate website or may   provide a phone number of a state agency contact who will be able to   help you.

You can chat  with a operator Monday through Friday from 8 a.m. to 5 p.m. Pacific Time.

Please be aware that your communication with the operator is   not secure. Do not include in your chat any information that could   personally identify you such as a credit card number, social security   number, etc. For further information, please read our Conditions of Use policy.

The chat program uses popup windows. You may need to disable popup window blocking in order to use the service.

Before using the chat program, consider reviewing the related links in the right column.

If you’d like, you can email us   with your question/concern. We will get back to you by the next business day, or you can call 916-464-1580 or (800) 807-6755.

Please click the Live Help button to begin a chat session.

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