2011 FDIC National Survey of Banks’ Efforts to Serve the Unbanked and Underbanked
The FDIC conducted a second nationwide survey of FDIC-insured depository institutions (headquarters) to assess their efforts to serve unbanked and underbanked individuals and families. This survey focuses on banks’ basic transaction and savings account programs, auxiliary product and service offerings, financial education and outreach efforts, and perceived challenges as obstacles in offering financial products and services to unbanked and underbanked consumers.
The findings will help banks improve their abilities to meet the diverse financial needs of US households and will inform the FDIC’s continuing economic inclusion efforts.
The report, 2011 FDIC Survey of Banks’ Efforts to Serve the Unbanked and Underbanked, was released on December 13, 2012. For any questions or concerns about the survey, please contact firstname.lastname@example.org.