My Departure… Please Don’t Stop! Keep Going…

Hello!

As you may have heard, I’ll be leaving my position as director for education and outreach here at DBO, and my last day is coming up on Friday, April 13!

Starting Monday, April 16, I will serve as the assistant director of marketing and communications for the California Complete Count […]

Top Ten Scams of 2017

Top ten scams of 2017 Bogus Internet merchandise sales continue to bedevil consumers, top complaint list.

In 2017, for the fifth consecutive year, the National Consumers League’s Fraud.org received more complaints about Internet merchandise scams than any other type of fraud, making up nearly one-third (29.39%) of complaints received.

Read the full report here.

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CFPB Report on Student Loan Debt Highlights Challenges for Older Consumers

In May 2015, the Consumer Financial Protection Bureau launched an inquiry into student loan servicing practices. In light of the increasing number of older Americans paying back student loan debt, they asked to hear about how it’s affecting older consumers.

The CFPB received over 30,000 public comments in response to our inquiry, including a number […]

The Effectiveness of Pre-Purchase Homeownership Counseling and Financial Management Skills

The Effectiveness of Pre-Purchase Homeownership Counseling and Financial Management Skills

Homeownership remains a cherished goal for many people. However, developments in mortgage products and drastic changes in the housing market have made the realization of becoming a homeowner more challenging. Fortunately, homeownership counseling is available to help navigate prospective homebuyers in their quest. But the […]

FDIC White Paper: Assessing The Economic Inclusion Potential Of Mobile Financial Services

ASSESSING THE ECONOMIC INCLUSION POTENTIAL OF MOBILE FINANCIAL SERVICES

Division of Depositor and Consumer Protection

Federal Deposit Insurance Corporation

Last Revised: April 23, 2014

This white paper is presented for discussion purposes and does not represent official policy views of the Federal Deposit Insurance Corporation.

Assessing the Economic Inclusion […]

CFPB: Snapshot of Older Americans and Mortgage Debt

CFPB: Snapshot of Older Americans and Mortgage Debt

The CFPB has been tracking the increasing levels of debt among older Americans. Today, older homeowners are carrying more mortgage debt than ever before. For many of the roughly 4.4 million retired homeowners with mortgages, making monthly mortgage payments on a fixed income on top of other […]

FRB: Five Reasons Why Asian American & Pacific Islander (AAPI) Poverty Remains Invisible

Five Reasons Why Asian American & Pacific Islander (AAPI) Poverty Remains Invisible

The National Coalition for Asian Pacific American Community Development (CAPACD), Asian American Pacific Islanders in Philanthropy (AAPIP), and the Federal Reserve Bank of San Francisco hosted a briefing on growing poverty in the AAPI community. The event highlighted findings from a recently released […]

CFPB Report: Navigating the Market – A comparison of spending on financial education and financial marketing

CFPB Report

Navigating the Market

A comparison of spending on financial education and financial marketing

Executive Summary

The Consumer Financial Protection Bureau (the CFPB) looked at the information sources consumers are exposed to when they make financial decisions.

Empowering consumers to make the financial decisions that will help them meet their own life […]

CFPB Report: Empowering Low Income and Economically Vulnerable Consumers

CFPB Report: Empowering Low Income and Economically Vulnerable Consumers

The low-income and economically vulnerable population includes as many as 100 million people. These consumers are diverse in culture, geography, stage of life, and financial status. Last year, the CFPB’s Office of Financial Empowerment hosted a forum to examine the unique consumer financial product and service […]

FINRA: The Financial Fragility of American Families

Insights Brief: The Financial Fragility of American Families

The economic crisis that began in 2007 started a wide-ranging spiral that not only weakened the U.S. economy, but also eroded the financial stability of households. This brief explores how American families are positioned to confront economic shocks and the resources they may—or may not—have available to […]